Operational management of healthcare facilities

Why choose Healthshare for the operational management of your healthcare facility?

Healthshare has extensive experience in the operational management of primary healthcare clinics, occupational health clinics, pharmacies, hospitals, and referral services. We are an African healthcare management company with a passion for improving healthcare across Africa. We also have the right people, experience, and commitment to ensure your facility delivers world-class healthcare services. We help our clients knit together internal and external stakeholder requirements and establish their vision, mission and core values. Then, through agile planning, directed control and strong leadership, we help develop and implement a strategic operating plan that meets the facility’s KPIs across all aspects of clinical, operational and financial governance.

Operational management services include:

  • Financial management
  • Clinical management
  • Operations management
  • Governance and control
  • Accreditation readiness
  • Facility management
  • Managed care
  • Referral network engagements

Accreditation of healthcare facilities

Accreditation is an internationally recognised evaluation process against which healthcare facilities build robust systems and processes that improve their operational effectiveness and healthcare outcomes. Healthshare can help both private and government healthcare facilities plan, prepare and achieve accreditation though either the Council for Health Service Accreditation of Southern Africa (COHSASA) or the Joint Commission International (JCI).

Our approach to people and organisation

Healthshare’s management services optimise people and process flow to reduce costs, improve health outcomes and enhance patient satisfaction. We also work closely with governments and public health facilities to modernise their healthcare and deliver affordable and efficient services to their communities. The health of your patients, the quality of care, and well-being of your staff always remain our first considerations. We address all aspects of operational management and provide ongoing support with a focus on:

  • Skills transfer
  • Monitoring and reporting
  • On-the-job training
  • International accreditation
  • Centralisation of services
  • Audit reports.

The Healthshare advantage

We have managed over 2300 hospital beds to date and successfully provided management and operational turnaround services to 35 public and private hospitals with the following benefits to Healthshare clients:

Reduced Operational Costs

Increased Patient Satisfaction

Audit Reports

International Accreditation

Focus on Skills Transfer

World-class Quality Care

Our client success stories

Our experience in the healthcare market combined with our expertise enables our clients to lead in their fields and capitalise on the delivery of quality healthcare.

See all client stories

A hospital synonymous with quality service and excellent clinical outcomes

Hillcrest Private Hospital

Improvement of systems and processes leads to cost reductions and revenue increases

Hillcrest Private HospaJwaneng & Orapa Mine Hospitals ital

The largest outpatient cancer treatment centre in West Africa

The NSIA-LUTH Cancer Treatment Centre

St Mary’s Private Hospital achieves operational and financial turnaround in 3 months and avoids liquidation

St Mary’s Private Hospital

Need more Information?

Learn how Healthshare can help with the clinical design, building, equipping, and management of your healthcare facilities and services.